HR services
HR support for small businesses, without the full-time hire.
Handbooks, compliance, onboarding, benefits and manager support, handled by an experienced HR professional. Keep your current payroll setup, or bundle HR and payroll for my lowest rate.
What's included
Everything a small team needs from HR.
Employee handbook, policies & SOPs
A clear handbook your managers will actually use, written for your state and headcount.
- New handbook, or a review and update of your current one
- Stand-alone policies: PTO, drug testing, vehicle use, remote work and more
- Standard operating procedures (SOPs) for HR and payroll tasks
- State-specific policies and annual review as laws change
Compliance checks
Find the gaps before a former employee, auditor or agency does.
- Employee vs. contractor and exempt vs. non-exempt review
- Required federal and state postings and notices
- Personnel and medical file setup
- A prioritized fix list, walked through on a call
I-9 compliance
I-9 errors are one of the easiest ways to get fined. I make sure every form is right.
- I-9 completed correctly for every new hire
- I-9 audit of current employees, with corrections
- Re-verification reminders for expiring work authorization
- Retention and purge schedule for former employees
Recruiting & hiring
Full-cycle recruiting for office and field roles, from job posting to signed offer.
- Job postings and candidate sourcing
- Screening and interviews
- Background checks and drug tests through my screening partner (fees billed at cost)
- Offer letters and start dates
Training & performance reviews
Help your managers lead well and give useful feedback.
- Harassment prevention training
- New-manager and leadership basics
- Performance review forms, rating guide and calendar
- Coaching managers through review conversations
Onboarding
A clean, consistent start for every new employee.
- Offer letters and job descriptions
- New-hire paperwork, W-4 and state forms
- State new-hire reporting
- Day-one checklist and orientation
Offboarding
Exits handled carefully and by the book.
- Termination checklist and documentation
- Final pay timing for your state
- COBRA and benefits wrap-up
- Exit interviews and unemployment claims
Benefits & vendor coordination
Benefits that run smoothly for you and make sense to your team.
- Open enrollment, start to finish
- One point of contact for your brokers, insurance carriers, 401(k) provider and other HR vendors
- Enrollments, changes and monthly carrier invoice reconciliation
- ACA reporting
Leave & accommodations
Leave requests handled correctly, with the paperwork to prove it.
- FMLA eligibility, notices and tracking
- ADA accommodation process
- Personal and state-required leave
- Complete, organized documentation
Manager support
A call or email away when a people problem comes up.
- Coaching for difficult conversations
- Performance plans and corrective action
- Stay interviews and turnover trends
- Pay ranges and compensation benchmarking
Safety manuals
A written safety program your crews and supervisors can actually follow.
- New safety manual, or a review of your current one
- Job-site and equipment safety procedures
- Incident reporting and investigation forms
- Training sign-off and recordkeeping
Blue-collar and field teams
I've worked with businesses that run hourly crews, not just office staff.
- Timecards, overtime and job-site schedules
- Drug and alcohol testing policies
- Physical requirements in job descriptions
- Safety training records
HR systems & reporting
Systems that hold clean data, and reports that tell you what's going on.
- HRIS setup, migration and cleanup (BambooHR, Workday, PrismHR)
- Staffing-agency systems: Avionte, Bullhorn, Salesforce
- Turnover, headcount, labor cost and overtime reports
- Simple dashboards for owners and managers
Claims & compliance reporting
The reports and claims that come with having employees.
- Workers' comp claims and OSHA injury logs
- Unemployment claim responses and hearing prep
- EEO-1 reporting, when required
- Annual posting and filing deadlines tracked
401(k) & benefits renewals
Get more from the benefits you already pay for.
- Comparing plan options with your broker at renewal
- 401(k) enrollments and contribution changes
- Annual testing data for your 401(k) provider
- Clear benefit summaries for employees
Retention & turnover
Find out why people stay or leave before it costs you.
- Stay interviews with current employees
- Exit interviews when people leave
- Turnover trends and causes
- Retention recommendations for leadership
Workplace investigations and anything that needs an employment attorney are quoted separately. I'll tell you when it's time to bring one in.
Your employees get answers within one hour.
When your team has a question, they come to me, not you. I reply within one hour during business hours, from your company email address, just like a full-time HR person on your staff.
- Benefits and coverage questions
- Copies of paystubs and W-2s
- PTO balances
- Address and tax withholding changes
- New-hire paperwork help
Direct deposit changes are always confirmed by phone first, to protect your team from payroll fraud.
Pricing
Monthly support or one-time projects.
Ongoing HR support is billed by the hour. Projects like a handbook, compliance check or I-9 audit are flat-fee. You'll get a clear quote after a free call.
Add payroll processing, at 10 or more hours a week combined, and get my lowest hourly rate.